By booking a tour or activity with Madridivine, you agree to the terms and conditions stated below.
In these conditions “the Company” means Madridivine who acts as the tour organiser and an agent for all carriers and services if required.
The Company cannot be held responsible for expenses outside the tour itinerary, or liable for weather conditions, acts of God, natural disasters, strikes, terrorism, injury, property loss and/or damage or other events beyond control.
The Company is not liable for personal injury or property damage due to occurrences, negligence, or omissions caused by tour suppliers such as but not limited to: establishments frequented, hotels, product producers, restaurants or transportation companies.
The Company reserves the right to adjust the itinerary if necessary and substitute services of an equitable or better quality if required. Due to unforeseen circumstances, the Company reserves the right to cancel a tour at any time before departure and supply participants with a full refund. This does not include additional expenses such as but not limited to: passport fees and non-refundable airline tickets.